WOMEN'S FLEECE JOGGER

Return Policy:

All Sales Are Final for Customized Items

We take pride in providing high-quality customized products tailored to your specifications. Therefore, please note that all sales of customized items are final. We cannot accept returns or offer refunds for these items once the order has been placed.

Exchange Policy:

For non-customized items, we offer a two-week exchange policy. If you wish to exchange a non-customized item, please ensure the following:

1. Exchange Period: You have 14 days from the date of purchase to request an exchange.
2. Condition: The item must be in its original condition, unused, and in the original packaging with all tags and labels attached.
3. Proof of Purchase: A valid receipt or proof of purchase is required for all exchanges.

To initiate an exchange, please contact our customer service team with your order details. We will guide you through the process and provide additional instructions to complete your exchange.

Thank you for your understanding and for choosing En Fuego products!

Pick-Up:

For your convenience, we offer pick-up for all orders. Once your order is ready, you will receive a notification with details on how to pick up your items from our office. Pick-up is a great option to save on shipping costs and receive your items faster.

Address:

11955 Washington Pl.

Los Angeles, CA 90066

Standard Ground Shipping:

We also provide standard ground shipping for those who prefer home delivery. Please note the following details for our standard ground shipping service:

1. Processing Time: Orders are typically processed within 1-2 business days.
2. Shipping Time: Standard ground shipping usually takes 2-5 business days, depending on your location.
3. Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.

Please ensure your shipping address is accurate to avoid any delays. If you have any questions or need assistance with your order, feel free to contact our customer service team.

Thank you for choosing our services!